The development process of financial services offered by logistics service providers

Logistics service providers (LSPs) can create a more strategic position in supply chains for themselves or increase margins, by offering or supporting financial instruments. There is a scarcity of literature in Supply Chain Finance (SCF) on how financial instruments are developed before they are adopted, and on the LSP perspective. Via exploratory research using case studies we aim to give insights on how financial services are developed by LSPs, and what the enablers and inhibitors are in different phases of development.